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                    New Home

                    Permission required for sending emails to candidates

                    scheduleLast updated on November 13, 2026

                    Purpose

                    This article introduces the permission required for sending emails to candidates from the position pipeline.

                    Overview

                    The ability to send emails to candidates from the position pipeline is handles by the 'decoupleemailsmsandwhatsappperms' flag. When this is set to 'true' in the 'emailconfig', the system checks for a specific permission before allowing email functionality. This permission is: 'permsendemails_only'.

                    Send emails to candidates

                    To send an email, select the candidate profile from the pipeline and then click Email from the Contact dropdown. Ensure that the 'permsendemails_only' permission is assigned to all relevant roles (for example, Recruiter).

                    If the 'decoupleemailsmsandwhatsappperms' config flag is enabled, only users with the permsendemailsonly permission will be allowed to send emails. Users without this permission will receive a “Permission denied” error.

                    "decouple_email_sms_and_whatsapp_perms": {
                      "default": false,
                      "description": "Set to true if you want to decouple the perms of email, SMS, and WhatsApp",
                      "type": "boolean"
                    }
                    
                    #erm_send_emails_only #decouple_email_sms_and_whatsapp_perms

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