Overview

The Feedback Sharing feature allows recruiters and hiring teams to share candidate feedback securely within the platform without needing to download offline files like PDFs or Excel sheets. This ensures compliance by granting temporary, time-bound access to stakeholders, allowing them to review interview insights directly in the product.

Audience

• Recruiters: To share feedback with hiring managers and other stakeholders.
• Hiring Managers/Interviewers: To view shared feedback for a specific duration.

How to share feedback

You can share feedback from the Pipeline view, the Candidate Profile, or the Feedback Side Panel.

Single candidate feedback share

1. Click the Feedback icon on the candidate card or side panel.
2. Click the Share Feedback button.
3. Add Recipients: In the modal that appears, search for and select the employees you wish to share feedback with.
4. Set Expiry: Review the access expiration date. The system applies a default date (15 days), but you can adjust this via the date picker if necessary.
5. Click Save/Share to trigger the email notification.

Bulk feedback share

1. Select Candidates: In the Pipeline view, select multiple candidates using the checkboxes.
2. Click Feedback Action: Select the Feedback button from the bulk action menu.
3. Share: Follow the same steps to add recipients and set expiry. This will share feedback for all selected candidates at once.

Manage access (renew or revoke)

• Renew access: If a stakeholder needs more time, open the Share Feedback modal and update the expiry date or click renew.
• Revoke access: To remove access immediately, open the modal and delete the user from the list. They'll no longer be able to view the feedback. An email notification is sent to the user when the access is revoked.

Viewing shared feedback

When feedback is shared with a stakeholder, they'll receive an email notification.

1. Access: Click the link in the email notification or navigate to the Interview Feedback Center in the platform.
2. Shared Feedback Tab: Click on the Shared Feedback tab to see a list of candidates shared with you.
3. Review: Click on a candidate to view their feedback summary, individual forms, and overall ratings.
4. Expiration: Note the expiry date listed next to the feedback. Once this date passes, the feedback will move to the "Expired" section and will no longer be accessible unless renewed by the recruiter.

FAQs

Q: Can I share feedback for a candidate without a specific position? A: No, feedback sharing is not supported for candidates if they aren't tagged to a specific position.

Q: What happens if I share feedback with someone who doesn't have an account? A: You can generally only search for and share feedback with active users within your organization.

Q: Can I download the feedback? A: Yes, if enabled by your admin, a download button is available in the feedback panel to export feedback as a PDF. Admins may disable this for compliance reasons.