Overview

The Peer Assessment solution enables any employee to assess the skills of their peers. To maintain governance and privacy, the system utilizes a request-based mechanism with specific checkpoints for managers and assessors.

• Peer Assessment solution will allow any employee to assess other’s skills.
• To ensure governance, peer assessment will be implemented using a request-based mechanism with the below checkpoints:
• Anyone besides the manager can assess skills only if it’s initiated through a request from the assessee.
• Manager of the assessee receives a copy of the request to ensure that it’s fairly used.
• Assessor will receive a one-time window (per request) to submit their assessments, and for privacy concerns, won't be able to view or modify their skills assessments directly outside the one-time window

Feature Workflow

The peer assessment process follows a structured workflow to ensure transparency and data integrity.

1. Employee requests one or more peers to assess one or more skills.

   

2. On clicking ‘Request assessment’, a dialog box opens, and employees can select one or more skills to assess.

   

3. On clicking Next, an employee is prompted to select one or more people to request an assessment.

   

4. On clicking Add Note, the employee is prompted to add additional notes to the request email.

   

5. The Assessor receives an email notification from the assessee.

   

6. On clicking the email, the assessor is directed to My Activity > My Skills Assessment requests page.

   

7. Assessor assesses the skills and submits the assessment.

   

8. Employee (Assessee) and Manager get notified on peer assessment.

   

9. Employees can view & compare two assessments at a time (among self, peer, and manager) along with benchmarks.

   

Viewing Peer Assessment Analytics:

To view the peer assessments and their corresponding assessors in Data Hub, use the following query.

Note: In the following query, replace efdemo_profile_connection and efdemo_employee with your custom table names.

SELECT
    pc.source_profile_id AS profile_id,
    src_emp.first_name AS first_name,
    src_emp.last_name AS last_name,
    src_emp.employee_email AS employee_email,

    pc.dest_profile_id AS assessor_profile_id,
    dest_emp.first_name AS assessor_first_name,
    dest_emp.last_name AS assessor_last_name,
    dest_emp.employee_email AS assessor_employee_email,

    skill.name::varchar AS skill_name,
    skill.proficiency_level::float AS proficiency_level,
    skill.group_name::varchar AS skill_group_name

FROM efdemo_profile_connection pc

LEFT JOIN efdemo_employee src_emp
    ON pc.source_profile_id = src_emp.profile_id

LEFT JOIN efdemo_employee dest_emp
    ON pc.dest_profile_id = dest_emp.profile_id

CROSS JOIN pc.data_json.skills skill

WHERE pc.type = 'peer_assessment'
  AND pc.status = 'completed';

FAQs

• What does "show inferred-assessment" refer to?

Inferred assessment refers to AI-inferred proficiency for a skill when there is no self, manager, or peer assessment yet. The UI can show it as a marker (e.g. inferred) on the skill slider. So "show inferred-assessment" means displaying this AI-inferred proficiency on the assessment UI.

• When you refer to any requested peer (project owner, subject matter expert, HRBP, mentor), does it refer to everyone within the organization?

Who can create a request (Creator) is configurable: Manager or Self. Who can assess can be managers, other employees, or the designated assessor in the request. The system does not restrict by project owner, SME, HRBP, or mentor role, so the assessor can be anyone in the organization the creator can select (subject to access and search).

• Can a request be sent to someone who has not onboarded to Career Hub?

The system creates a request for the chosen assessor and sends a notification. Whether that person has onboarded (e.g. logged in, completed profile) is not explicitly checked. If they have a profile and are reachable by the notification channel, they can receive the request. Whether they can complete the assessment without having onboarded depends on your definition of onboarding and access to the assessment UI, confirm with product for the official stance.

• Can I view self, manager, and peer assessment all at the same time?

The assessment UI can show up to two assessors (self, manager or peer) at the same time.

• When a peer adds notes when assessing a skill, where is this visible and who can see the notes?

Currently, the peer cannot add notes or comments when assessing a skill.

• Once peers submit, ratings are captured, displayed for employees and managers, and factored into updated skill gap calculations. What does skill gap calculation refer to here?

Skill gap is used for course suggestions. The design defines skill gap scoring methods: (1) Average of manager and peer assessments minus self-assessment, (2) Average of peer assessments minus self-assessment, and (3) Average of Manager minus self-assessment. So skill gap calculation here means these formulas feed into course recommendations.

• Notification to the one-time assessment form: what notification is this referring to? Is there a reminder if the assessor did not assess within x period?

The notification is the one sent when the request is created (typically email and/or in-app). Reminders are not supported if the assessor did not assess the skills.

• Is there a limit to how many requests I can send and/or how many peers can assess my skill?

No per-user or per-skill limit on the number of requests or number of assessors was found.

• If my peer had already assessed my rating, can I send the request to them again?

Yes. The system does not prevent creating a new request to the same assessor for the same or different skills. You can send another request to the same peer (e.g. for a new skill or a new round of assessment).

• Can I add skills for someone to assess if the request has already been sent?

No. The skill list in the assessment request stays as given in the request; you cannot add skills to an existing request. To have more skills assessed by the same or another assessor, create a new request with the desired skills.

• Will the organization or admin be able to bulk request (e.g. sales leader wants everyone in Sales Job Family to request assessment from them)?

The current flow is employee-initiated: the employee (or someone acting on their behalf) selects assessors and skills and creates requests. There is no admin-initiated bulk request in the product today. This would require a product enhancement.

• Can the data be exportable into Data Hub?

Peer Assessment data is accessible through Data Hub.

• Can I request my manager to assess my skills? Will it be shown under Manager or Peer?

Yes, you can send a peer assessment request to your manager as an assessor. Whether that rating is displayed as Manager vs Peer depends on how the Manager has assessed the skill. If the Manager assesses the skill engaging on the peer assessment request, it will be shown as peer assessment. If the Manager assesses the skill directly in the Skills Assessment page of the direct report, it will be shown as Manager assessment.

• If I have not assessed my skill but I requested a peer to review the skill, will the skill be added to my profile once assessed by the peer?

Yes. If a skill assessed on request is not already on the employee's skills, that skill is added to the employee's other skills once the peer submits. Self-assessment is not required first.

• What does it mean in terms of effort, time, testing, and who needs to be involved from Eightfold and/or the customer if we decide to move with Peer Assessment (after June)? Estimated cost?

This is a services, implementation, and commercial question. Direct the customer to their Eightfold account or success team for effort, timeline, testing, roles, and cost.