Purpose

This article explains how to use the various feedback tools available within Eightfold.

Feedback summary in pipeline

• How it works: When you hover over feedback columns in the pipeline, you’ll see an immediate summary of activity.
• What you see: The view displays who has submitted feedback, who's still pending, and how long requests have been open.

Feedback side panel

Clicking on the feedback icon in the pipeline opens the Feedback Side Panel. This slide-out panel acts as your central workspace, allowing you to manage feedbacks without leaving the pipeline view.

• Navigation: Use the arrows at the top to traverse through different candidates in the pipeline stage without closing the panel.
• Feedback summary: View a breakdown of submitted vs. pending forms, including AI debrief summaries.
• Detailed view: Expand specific feedback items to see the reviewer's name, interview round, submission date, and status.
• Management actions:
  • Send Reminder: Trigger email reminders to interviewers with pending requests.
  • Fill on Behalf: Submit feedback on behalf of an interviewer directly within the panel.
  • Cancel Request: Revoke a feedback request if it is no longer needed.
  • Download: Download individual or combined feedback reports (PDF) directly from the panel.

Feedback actions from pipeline

You can perform four distinct actions regarding candidate feedbacks.

Request feedback

• Action: Recruiters select specific interviewers and forms to request evaluations.
• Outcome: The interviewer receives an email notification. In the Interview Feedback Center, this appears under the 'Feedback Pending' section.

You can also request for feedback in bulk by selecting multiple candidates as per requirement. The system processes the requests in the background, allowing you to continue working immediately. You can view the progress and final status in the Notification Center.

Give feedback

• Action: Interviewers (or Recruiters acting on their behalf) fill out the evaluation form.
• Experience: The 'Give Feedback' page has been redesigned. It now supports a configurable layout (form on left/right), auto-save functionality, and a consolidated view of candidate details alongside the questions.
• Outcome: The status changes to 'Submitted.' If configured, the system may allow editing after submission via an 'Edit Decision/Feedback' link.

Share feedback

Recruiters can grant temporary, secure access to candidate feedback without downloading files. For more information, read Feedback sharing for candidates.

Request decision

This requests a final 'Hire/No Hire' outcome from a designated Decision Maker (Example, a Bar Raiser or Hiring Manager). For more information, read Request hiring decisions.

Impact on Interview Feedback Center

A Shared Feedback is available, with a read-only view of candidate feedback shared by a recruiter. Content is available only until the expiry date.

Copilot-enabled AI feedback

• The following AI-powered features are available only when Copilot configurations are enabled:
  • Interview Debrief Summary
  • Submit Feedback Faster with AI (form suggestions)
• To use these features, the following Copilot configurations must be enabled:
  • summarize_interview_feedback
  • summarize_combined_feedback
  • formsuggest_feedback

If these configurations are not enabled, AI summaries and feedback suggestions will not be available in the feedback experience.