Candidate Experience implementation FAQs
Is it possible to obtain a date/time stamp when someone reads and acknowledges the privacy language? In Eightfold on PCS?
We maintain complete logs of all user activity on Eightfold and these are accessible via Eightfold Data Warehouse.
Telemetry: Are you capturing the performance metrics, user behavior metrics? Which tools are being used and what metrics are captured?
What’s the performance benchmarking for below categories:
- Rendering
- Data querying
- Transactions (edited)
Yes. We have built in-house infrastructure to capture detailed telemetry from Database Insights to Application TTI.
How does source attribution work in PCS when the referrer source mapping is set in config ?

If a candidate goes to Indeed → Linkedin → Corporate site → PCS → Corporate site → PCS, we go by the first attribution rule where we give credit to the source where the user first came from.
In the above scenario, attribution will be to Indeed.
If a job board passes a source correctly to us (if a src is specified in the URL), we will honor it and pass that as-is to their Ats.
Indeed is tagging the URL to us as "source=Indeed". Does it matter to us if LinkedIn (or any job board) tags the URL with "src" or "source"? Can we read in the source value either way?
Today src= works but we have added support for source= too.
How does PCS search work when location is present and when it is not?
Targeted Location Search:
When a candidate mentions specific location in the location box, or location is passed in the url search will honor this location input and use location_distance_km to expand search results (by default its 100 kms)
No location provided in location search field:
System looks for an existing profile (profile can exist from previous application submissions, previous resume upload, or resume upload in the same session using find jobs). If profile found, use profile.location city. Then use profile.location country. Also show jobs which are remote.
If no matching profile is found, or if the profile does not have any location, use browser location if available. If browser location is not available, use IP-based geocode determination to guess location (city). If no search results within 100 kms of that city, expand to country search.
Sort by Distance search config:
Config change needed:
"prepopulateCurrentLocation": {
"mobile": true,
"other": true
}
inside branding for smart_apply_config
Can we support 3 different PCS sites from 1 TA instance which will be integrated with single ATS ?
- For candidates
- For internal employees
- For ex-employees
Answer will be Yes. These will be implemented via 1) Logged-out Career Site (what you refer as PCS) 2) Logged-in PCS for candidates/ex-employees and 3) CareerHub for employees.
https://eightfoldai.atlassian.net/wiki/spaces/EP/pages/629014541/SmartApply