Candidate and interviewer experience
This page explains the candidate and interviewer user interfaces for scheduling and responding to interviews scheduled. The intended users for this guide are interviewers using the Eightfold scheduling product and the candidate responding in terms of their availability using the candidate microsite.
Candidate Experience
Candidate experience with Eightfold Scheduling happens at three touch points:
- Notifications
- Calendar invites
- Candidate microsite
Notifications
The candidate notifications are determined by what is set up in the Scheduling template and the associated communication templates.
Calendar invites
Candidate calendar invites are fully configurable and are defined in the Scheduling related notifications guide.
Candidate microsite
The candidate microsite is where the candidate is redirected to, from the scheduling notifications (Email/SMS/WhatsApp) to either confirm his/her availability for the interview (in case of recruiter led scheduling) or pick a slot (in case of candidate led scheduling). The banner and few other aspects of the candidate microsite such as redirection links can be customized based on the customer requirements. Users can configure these requirements through Admin Console's Candidate Experience Navbar page.
Interviewer experience
Interviewer experience is restricted to calendar invites, which can be customized in the Scheduling templates. Barring the reminder email notification, interviewers are exempted from all other scheduling notifications in order to avoid spamming.
You can read in detail about email and calendar notifications received by the interviewer in the Scheduling related notifications guide.