Block a candidate profile

To block a candidate profile, follow these steps:

1. Open the candidate profile and click the three dots menu icon. Click on the Block Candidate option. Or,
   Add Screened/Blocked tag using the Add New button Notes & Tags section.

   Figure 1: Blocking the Candidate - Method 1

   Figure 2: Blocking the Candidate - Method 2

2. On clicking Block Candidate, a confirmation pop-up “Are you sure you want to block the candidate? (Blocking candidates will remove them from search and match leads for all users. Nobody will be able to contact them as well.” appears.

   Figure 3: Pop-up while blocking the candidate

3. Upon clicking Yes, the user can see the pop-up “Successfully blocked candidate”. This can be used to completely remove a candidate from a pipeline and their profile will be removed from the platform too. Hence you can’t Search or Contact the candidate further.

   Note: It is recommended that users save the candidate profile URL before blocking the candidate, to unblock the candidate later.

When blocked:

• The candidate cannot be seen or searched in the pipeline. Although the profile data is not deleted but rather blocked from the platform, allowing access only through the profile URL of the candidate.
• The contact and other information of the candidate can be seen, but no actions can be performed on the profile.
• The candidate will be tagged as Screened/Blocked in the Notes & Tags section.

View blocked candidate profile URLs

To view a blocked candidate profile URL, follow these steps:

1. Go to Insights > Datahub and then select the table group_id_profile_tags.
2. Write this query to get the profile_id values of the blocked candidate profiles:

   SELECT * FROM group_id_profile_tags where profile_tag = 'Screened/Blocked'

   The output displays a column 'profile_id'.
3. To view the blocked candidate profile, add the 'profile_id' value within this URL: https://app.eightfold.ai/profile-v2/{profile_id}.

Unblock a candidate profile

To unblock a candidate profile, follow these steps:

1. Open the candidate profile URL and click Unblock Candidate.
2. The candidate gets unblocked and appears in the pipeline. The candidate is now available for search and contact.
3. Also the tag Screened/Blocked gets removed.

Or

1. Open the candidate profile URL and remove the Screened/Blocked tag.
2. The candidate gets unblocked and appears in the pipeline. The candidate is now available for search and contact.

Figure 4: Unblock a candidate