Overview

The Community Team feature allows adding members to a community with specific roles. Users must have the corresponding system role before they can be added to a community team with that role.

Users must have system-level roles (For example, sourcing_participant for Participant role) for them to be added as Community team members. The following roles grant specific permissions defined in the system:

   "sourcing_participant": {
     "permissions": [
       "perm_search_talent_pool",
       "perm_view_my_community",
       "perm_view_my_pipelines",
       "perm_import_resumes",
       "perm_create_campaign",
       // ... other permissions
     ]
   }

Add team members

To add a user to a Community team, follow these steps:

1. Select the relevant Community page from Talent > Communities.
2. Click Community Team from the vertical three-dot menu.
3. You can search for a user by typing their account name in the Members dropdown. If the user’s account is assigned a role that matches the Allowed Member Role setting, it gets displayed in the search results.
4. Select a value from the Role dropdown to add that role to the user account. The possible values are taken from the Pipeline Roles setting.
5. Click Add More to add multiple team members.
6. Click Save Team when done.

Role Validation

When adding a member, the system validates the following:

• If the user exists in the system
• If the user has the required system role
• If the user role is in the allowed member roles list

If validation fails, the following error is displayed while adding the team member: "Following users don't have access to the assigned role: [email]"

Troubleshoot

Blank fields in the Roles dropdown when adding a team member

The roles that are displayed here are driven from a combination of community_pipeline_config and roles_config. The display name for each role comes from the roles_config and is set under the display_name field for the role. For example, for sourcer role the display name is set as sourcer.

"sourcer": {
     "permissions": [...]
       "create_profile": false,
       "show_in_dropdown": true,
       "display_name": "sourcer",
       "description": sourcer
   }

Once you set the display_name value, the same populates in the dropdown. Navigate to Admin Console > Talent Acquisition > Community Pipeline > Advanced to set this value.

Unable to add a user as a participant

Sometimes you may see an error message - "Following users don't have access to the assigned role" when adding a user as a Participant. This could happen if the user doesn't have the sourcing_participant system role.

To resolve this issue, follow these steps:

1. Provide the Participant role to the user.
   
   1. Access user's profile
   2. Use Change Permission and enable the Participant role
2. Try adding the user to the community team again.