Purpose

This document provides how-to instructions for common tasks within Profile Assistant: managing your settings, accepting and dismissing profile updates, and adding new skills to your profile using Skills assistant.

Audience

This document is directed toward new and experienced users of the Career Hub product, specifically employees as they manage their Career Hub profile.

Background

Profile Assistant helps employees enrich their Career Hub profiles by providing updates to different parts of their profile, such as Work Experience, Education, Skills, and Courses (if integrated). Profile updates are provided through data syncs from Eightfold Intelligence and remote systems.

For an overview of Profile Assistant and a description of its main UI components, read our tutorial: Get to know your Profile Assistant.

Syncing your data by uploading your resume

If you’re a return Career Hub user, you can sync your data by uploading your resume on your profile page. New Career Hub users are prompted to upload their resumes during Career Hub onboarding.

To upload your resume navigate to your Career Hub profile.

1. In the contact section of your profile select the Resume button to replace your resume.
2. To upload a resume for the first time, select the pencil icon and then Upload Resume in the pop-up window.
3. Choose the file that you would like to upload and select Upload.
4. In the pop-up window that appears, select either Push To Assistant or Attach.
   • To continue pushing your resume select Push To Assistant. This option pushes the resume data into your profile.
   • To continue attaching your resume select Upload Only. This option attaches your resume itself, rather than the resume data, to your profile. When your resume is attached, the information it contains is not incorporated into your profile.

Figure 2: Push To Assistant and Attach buttons for resume data

Accepting and deleting profile updates

To review new profile updates navigate to your Career Hub profile.

1. On your profile page select the wand icon in the lower-right corner of the page to open the Profile Assistant widget.
2. If you have recommended updates to review, the number of updates will be highlighted next to the profile category. For example: means you need to review three updates for the Experiences section of your profile.
3. Select the category name to review the update(s).
4. Select the plus icon to accept an update (that is, add the update to your profile) and the trash can icon to delete it.
5. After accepting an update, a check mark confirms the recommendation was added to your profile.
6. After deleting a recommendation, a pop-up box requests confirmation of your deletion.
7. Select Delete to confirm deletion.

Note: For step 5, the newly added recommendation will appear in reverse chronological order for sections with timestamps, such as Experiences and Education. For sections without timestamps, such as Skills and Languages, the newly added recommendation will appear as the last item in the list.

Adding inferred skills to your profile

When you accept profile updates from Profile Assistant, the Profile Assistant widget works with Skills assistant to provide a list of inferred skills for the following profile sections: Experiences, Education, and Projects.

To add inferred skills navigate to your Career Hub profile.

1. On your profile page select the wand icon in the lower-right corner of the page to open the Profile Assistant window.
2. Select the category name to review the recommended update(s).
3. Select the plus icon to accept the update.
4. After accepting the update, inferred skills will populate as new suggestions on your profile page (not in your Profile Assistant window).
5. Accept an inferred skill by selecting the plus icon next to the skill name.
6. The accepted skill will appear as a white button in the corresponding profile section.
7. The list of inferred skills will remain on the page until you navigate to a different page.

Figure 4: Updated Experiences section with inferred skills