AI Interviewer is an innovative feature integrated within the Eightfold platform that leverages the power of artificial intelligence to automate and improve various stages of the interview process, from initial screening to functional and technical assessments. Recruiters can easily begin AI interviews through a dedicated button in the pipeline and candidate profiles.

By streamlining the interview process, AI Interviewer helps organizations identify top talent faster, reduce manual tasks, and ensure a more efficient and engaging experience for candidates.

Note: This feature will be available in the Early Access tab in the Admin Console. Click Request Enable, and Eightfold Support will enable this feature for you. An additional license cost is required to enable AI Interviewer for your environment. For further details and assistance, contact your dedicated Account Executive or Customer Success Manager.

Key features

• Easy Initiation: Start an AI interview with a single Interview with AI button available within the recruiter pipeline and candidate profiles.
• Intelligent Agent Personas: Leverage AI Agent personas to conduct interviews that align with specific roles and company culture.
• Customizable Evaluation: Make each interview fit a specific evaluation criteria. You can also add optional free-form guidance and attached documents like case studies.
• Comprehensive Interview Coverage: AI Interviewer is built upon a comprehensive quality framework and evaluates candidates across key areas such as interview coverage, domain expertise, and natural interview flow.
• Engaging Candidate Interactions: Experience smooth and natural AI-led interviews that keep candidates engaged. Our fine-tuned AI model ensures accurate and domain-relevant conversations.
• Flexible Interview Options: Offer candidates the convenience of instant interviews or the ability to schedule them at their preferred time for both screening and functional rounds.
• Automated Screening and Assessment: Utilize AI-powered screening to quickly assess candidate suitability based on tailored questions derived from job descriptions, profiles, and your specific guidance. AI Interviewer can conduct initial screenings via web video.
• In-Depth Functional and Technical Interviews: Conduct more complex functional and technical interviews with AI that can generate questions, ask follow-ups, and adapt in real-time based on candidate responses.
• Efficient Feedback Generation: Following each AI interview, AI Interviewer automatically generates detailed transcripts and insightful summaries, highlighting key discussion points and overall sentiment.
• Streamlined Reviewer Workflow: Recruiters can easily review AI-generated feedback, which is clearly visible in the pipeline and profile with a distinct icon. Reviewers can access transcripts and recordings, provide ratings, and make informed decisions.
• AI Interview Score: The AI Interviewer automatically generates a score post-interview, reflecting candidate performance. The overall match score for a candidate is then updated to incorporate this AI interview score as an additional sub-component, improving the comprehensive assessment. To know more about this, read Understand AI Interview Score.
• Contextual candidate engagement: This solution is equipped to answer all candidate questions about specific roles and the company, eliminating the need for recruiters to manually add every potential question and answer. The AI uses relevant documents uploaded by HR Admins consisting of organizational knowledge to dynamically respond to follow-up questions about the company and role.

How AI Interviewer works (current capabilities)

Currently, AI Interviewer primarily supports profile screening and the ability to ask custom questions. Recruiters can start an AI interview for selected candidates. The AI interviewer then engages with the candidate to gather information based on the recruiter's input, such as:

• Pre-selected feedback forms.
• Custom, open-ended questions (for example: availability, sponsorship needs).
• Guidance and instructions provided by the recruiter.
• Attached documents like case studies.
• Answer candidate questions about the company from the organizational knowledge base.

After the AI interview:

• A transcript and initial feedback are generated for the recruiter to review. This includes a summary, audio recording, and full transcript.
• An AI Interview Score is automatically generated, reflecting the candidate's performance during the AI interview. This score, along with its sub-components, is shown as part of the filled feedback form and on the pipeline page, where it can be filtered and sorted.
• The overall ‘match score’ for the candidate is recomputed to include this new AI interview score as an additional sub-component.

Intended users

The primary users of AI Interviewer are recruiters who can initiate and manage the AI interview process. Candidates can interact with AI Interviewer through a provided link to participate in the AI interview. Reviewers (typically the initiating recruiter) will review the AI-generated feedback within the platform.