Overview

The TM Feature Usage and Outcome Dashboard tracks employee engagement and business outcomes across Eightfold's Talent Marketplace, covering three areas: Career Hub adoption and profile health, internal Job Marketplace activity (from job views through to internal hires), and Course Marketplace / learning engagement. It is intended for talent management, HR, and L&D teams who need visibility into how employees are using internal mobility and career development tools, and what outcomes those tools are driving.

Metrics

Current Employees

Definition: Total Employees measures the current employee working profiles ingested into Eightfold, giving visibility into the organization's current employee base within the platform.

How it is calculated: Counts every unique employee profile that is currently active in the organization, excluding alumni.

Note:

• Excludes alumni — only employees currently in the organization are counted.
• No date filter is applied; this reflects a current snapshot.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Total Employees

Definition: Total Employees measures the total number of employee profiles ingested into Eightfold. This metric provides visibility into the organization's profile data within the platform.

How it is calculated: Counts every unique employee profile ingested into the platform, with no filters applied.

Note:

• No date filter — reflects all profiles currently ingested.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees Career Hub

Definition: Employees Career Hub measures the count of distinct employee profiles that have been activated in the Talent Marketplace Career Hub. This metric provides visibility into Career Hub adoption among the organization's active user base.

How it is calculated: Counts the distinct employees who have an activated profile, a valid employee record, and at least one Career Hub activity event.

Note:

• Requires three conditions: an activated profile, a valid employee record, and at least one Career Hub event.
• No date filter — reflects all qualifying profiles to date.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Career Hub Visits - All Time

Definition: Career Hub Visits - All Time measures the total number of visits to the Career Hub across all time. Each distinct combination of employee and visit timestamp is counted as one visit. Only activated profiles are included.

How it is calculated: Counts every distinct Career Hub visit (a unique employee-plus-timestamp combination) recorded since launch, for activated profiles only.

Note:

• Each unique employee-and-timestamp combination counts as one visit.
• No date filter — counts all visits across all time.
• Limited to employees with an activated profile.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Average Profile Completeness

Definition: Average Profile Completeness measures the average profile completion percentage across all activated employees, based on Skills, Experience, Education, Resume, and Skill Goals.

How it is calculated: Averages the profile-completeness score (0–100%) across all activated employees.

Note:

• Only activated profiles are included.
• Completeness is based on Skills, Experience, Education, Resume, and Skill Goals.
• Score ranges from 0% to 100%.
• No date filter — reflects a current snapshot.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Career Hub Visits

Definition: Career Hub Visits measures the total number of distinct visits to the Career Hub during the selected time period by employees with activated profiles.

How it is calculated: Counts every distinct Career Hub visit made by activated employees within the selected date range.

Note:

• Each unique employee-and-timestamp combination counts as one visit.
• Differs from the All Time version by applying the selected date range.
• Limited to activated profiles.
• Supports a monthly/time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees using Career Hub

Definition: Employees using Career Hub measures the count of distinct employees who accessed the Career Hub at least once within the selected date range. Each employee is counted once regardless of visit frequency.

How it is calculated: Counts the distinct employees with an activated profile and valid employee record who had at least one Career Hub event within the selected date range.

Note:

• Requires an activated profile, a valid employee record, and at least one Career Hub event.
• Each employee is counted once, no matter how many times they visited.
• Differs from "Employees Career Hub" by applying the selected date range.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Location, and Location Country.

Trend in Employees using Career Hub

Definition: Trend in Employees using Career Hub plots the monthly count of distinct employees who accessed the Career Hub, broken down by event category, enabling tracking of adoption over time by feature area.

How it is calculated: Plots, for each month, the number of distinct employees who used the Career Hub, split out by feature category (People & Networking, Profile & Goals, Course Marketplace, Jobs Marketplace, Project Marketplace, Mentorship, Home Page, Others).

Note:

• Each employee is counted once per month per feature category.
• Aggregated at a monthly level.
• Can be broken down by Employee Level, Business Unit, Job Function, and Location Country.

Distribution of Employees using Career Hub

Definition: Distribution of Employees using Career Hub shows how Career Hub engagement is distributed across the eight event categories.

How it is calculated: Shows, for the selected period, how many distinct employees engaged with each of the eight Career Hub feature categories.

Note:

• An employee can appear in more than one category if they used multiple features, so totals across all categories will exceed the total unique Career Hub user count.
• Limited to activated profiles.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Trend in Career Hub Visits

Definition: Trend in Career Hub Visits plots the monthly count of distinct visits to the Career Hub, broken down by event category. Unlike the "Trend in Employees" metric, this counts visit instances rather than unique users.

How it is calculated: Plots, for each month, the total number of Career Hub visits (not unique users), split out by feature category.

Note:

• Counts visit instances rather than unique users — the same employee visiting multiple times in a month is counted multiple times.
• Limited to activated profiles.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Distribution of Career Hub Visits

Definition: Distribution of Career Hub Visits shows how total Career Hub visit volume is distributed across the eight event categories.

How it is calculated: Shows what share of total Career Hub visits in the selected period came from each of the eight feature categories.

Note:

• Counts visit instances, not unique users — the same employee visiting at different times counts more than once.
• Limited to activated profiles.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Profile Completeness Distribution

Definition: Profile Completeness Distribution shows how the employee population is spread across five profile-completeness bands: <25%, 25–50%, 50–75%, 75–100%, and 100%.

How it is calculated: Groups all employees into one of the five completeness bands based on their current score and counts how many fall into each.

Note:

• Each employee is counted once, in the band matching their current score.
• No date filter — reflects a current snapshot.
• Displayed as a donut chart.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees using Profile Edits - All Time

Definition: Employees using Profile Edits - All Time measures the count of distinct employees who have made at least one profile edit in the Career Hub since launch, covering edits across sections such as skills, experience, preferences, and goals.

How it is calculated: Counts the distinct employees who have made at least one profile edit (to skills, experience, preferences, or goals) in the Career Hub since launch.

Note:

• Captures all profile-edit variants (skills, experience, preferences, goals).
• No date filter — counts all profile edits since launch.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees using Profile Edits % - All Time

Definition: Employees using Profile Edits % - All Time measures the percentage of Career Hub users who have made at least one profile edit since launch, reflecting how effectively the platform drives employees to maintain and enrich their profiles.

How it is calculated: Divides the number of Career Hub employees who have made at least one profile edit by the total number of Career Hub employees, since launch.

Note:

• No date filter — reflects an all-time ratio.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees using Profile Edits

Definition: Employees using Profile Edits measures the count of distinct employees who made at least one profile edit in the Career Hub within the selected date range.

How it is calculated: Counts the distinct employees who made at least one profile edit in the Career Hub within the selected date range.

Note:

• Differs from the all-time version by applying the selected date range.
• Captures all profile-edit variants.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees using Profile Edits %

Definition: Employees using Profile Edits % measures the percentage of Career Hub users who made at least one profile edit within the selected date range.

How it is calculated: Divides the number of Career Hub employees who made a profile edit in the period by the total number of Career Hub employees in that same period.

Note:

• Differs from the all-time % by applying the date range to both the numerator and denominator.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees using Profile Edits - Business Unit

Definition: Employees using Profile Edits - Business Unit shows the count of distinct employees who made at least one profile edit within the selected date range, broken down by business unit, to identify units with stronger or weaker profile-maintenance engagement.

How it is calculated: Counts the distinct employees who made a profile edit in the selected period, grouped by business unit.

Note:

• Each employee is counted once per business unit, regardless of how many edits they made.
• Can be broken down further by Job Function, Employee Level, and Location Country.
• Supports a time-series view.

Employees with Goals - All Time

Definition: Employees with Goals - All Time measures the count of distinct employees who have set at least one goal in the Career Hub since launch.

How it is calculated: Counts the distinct employees who have set at least one goal in the Career Hub since launch.

Note:

• Employees who accessed the Career Hub but never set a goal are excluded.
• No date filter — counts all employees with goals since launch.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees with Goals % - All Time

Definition: Employees with Goals % - All Time measures the percentage of Career Hub users who have set at least one goal since launch, reflecting engagement with goal-setting beyond simply logging in.

How it is calculated: Divides the number of Career Hub employees who have set at least one goal by the total number of Career Hub employees, since launch.

Note:

• No date filter — reflects an all-time ratio.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees with Goals

Definition: Employees with Goals measures the count of distinct employees who have set at least one goal in the Career Hub within the selected date range.

How it is calculated: Counts the distinct employees who set at least one goal in the Career Hub within the selected date range.

Note:

• Employees who accessed the Career Hub but set no goals are excluded.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees with Goals %

Definition: Employees with Goals % measures the percentage of Career Hub employees who have set at least one goal within the selected date range.

How it is calculated: Divides the number of Career Hub employees who set at least one goal in the period by the total number of Career Hub employees in that period.

Note:

• Differs from the all-time % by applying the date range to both the numerator and denominator.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Avg. Profile Completeness % - Business Unit

Definition: Avg. Profile Completeness % - Business Unit shows the mean profile-completeness score for activated employees within each business unit during the selected date range, so units with lower averages can be targeted with engagement campaigns.

How it is calculated: Averages the profile-completeness score of activated employees within each business unit for the selected period.

Note:

• Only activated profiles are included.
• Result is rounded to one decimal place.
• Can be broken down further by Job Function, Employee Level, and Location Country.
• Supports a time-series view.

Role Interests of Employees

Definition: Role Interests of Employees shows the distribution of distinct employees across their preferred job titles, reflecting career aspirations within the organization during the selected date range.

How it is calculated: Counts distinct Career Hub employees, grouped by their self-declared preferred job title.

Note:

• Employees with no preferred job title declared are excluded.
• Each employee is counted once per preferred job title.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.
• Supports a time-series view.

Skill Interests of Employees

Definition: Skill Interests of Employees shows the distribution of employees across their self-declared preferred job skills, giving L&D and workforce planning teams direct signals of skill-aspiration patterns to inform course catalog design and upskilling priorities.

How it is calculated: Counts distinct Career Hub employees, grouped by their self-declared preferred/interested job skills.

Note:

• Employees who haven't declared any skill interests are excluded.
• Each employee is counted once per preferred skill.
• Can be broken down by Job Function, Employee Level, Business Unit, and Location Country.
• Supports a time-series view.

Employees using Job Marketplace - All Time

Definition: Employees using Job Marketplace - All Time measures the count of distinct employees who have engaged with the Job Marketplace at least once since launch. Home page views are explicitly excluded to ensure only genuine Job Marketplace interactions are counted.

How it is calculated: Counts the distinct employees who have triggered at least one genuine Job Marketplace action (search, view, favorite, apply, save, etc.) since launch, excluding simple home-page views.

Note:

• Home page views are explicitly excluded so only genuine Job Marketplace interactions count.
• No date filter — counts all Job Marketplace users since launch.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees using Job Marketplace % - All Time

Definition: Employees using Job Marketplace % - All Time measures the percentage of employees who have engaged with the Job Marketplace at least once since launch.

How it is calculated: Divides the number of employees with any Job Marketplace activity by the total number of activated employees, since launch.

Note:

• Denominator is all activated employees, not just Career Hub users.
• No date filter — reflects an all-time ratio.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Job Views

Definition: Job Views measures the count of distinct employee-position pairs where an employee viewed a job detail page within the selected date range. The same employee viewing the same position multiple times counts once, while viewing different positions counts separately.

How it is calculated: Counts the distinct employee-job combinations where an employee viewed a job's detail page within the selected period.

Note:

• The same employee viewing the same job multiple times counts once; viewing different jobs counts separately.
• Home page views are excluded.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Job Viewers

Definition: Job Viewers measures the count of distinct employees who viewed at least one job detail page within the selected date range, regardless of how many jobs or how many times they viewed.

How it is calculated: Counts the distinct employees who viewed at least one job detail page within the selected period.

Note:

• Counts unique employees rather than view instances — differs from Job Views.
• Home page views are excluded.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Job Views and Viewers - Business Unit

Definition: Job Views and Viewers - Business Unit shows the count of job views and job viewers broken down by business unit, to identify which units have higher career-mobility interest.

How it is calculated: Shows, for each business unit, both the number of job views and the number of unique employees who viewed a job.

Note:

• Job Views counts view instances; Job Viewers counts unique employees.
• Supports a time-series view.

Monthly Trend in Job Views and Viewers

Definition: Monthly Trend in Job Views and Viewers plots the monthly count of job views and job viewers over time, enabling tracking of engagement intensity (views) versus reach (viewers).

How it is calculated: Plots, for each month, both the number of job views and the number of unique job viewers.

Note:

• Two lines are plotted: Job Views (instances) and Job Viewers (unique employees).
• Ordered chronologically.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Apply Clicks

Definition: Apply Clicks measures the total count of apply button clicks by employees within the selected date range, including multiple clicks by the same employee.

How it is calculated: Sums every apply-button click event triggered by employees within the selected period.

Note:

• Counts click instances, not unique employees — the same employee clicking multiple times is counted multiple times.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Apply Clicks - Unique Users

Definition: Apply Clicks - Unique Users measures the count of distinct employees who clicked the apply button on at least one job within the selected date range, regardless of how many jobs they applied to.

How it is calculated: Counts the distinct employees who clicked the apply button on at least one job within the selected period.

Note:

• Counts unique employees, not click instances — differs from Apply Clicks.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Apply Clicks and Users - Business Unit

Definition: Apply Clicks and Users - Business Unit shows apply button click volume and distinct employees who clicked apply, broken down by business unit, to identify units with higher job-application engagement.

How it is calculated: Shows, for each business unit, both the total number of apply clicks and the number of unique employees who clicked apply.

Note:

• Apply Clicks = total click volume; Apply Clicks Users = unique employees.
• Supports a time-series view.

Monthly Trend in Apply Clicks and Users

Definition: Monthly Trend in Apply Clicks and Users plots the monthly count of apply button clicks and unique employees who clicked apply over time, tracking application-funnel entry volume versus reach.

How it is calculated: Plots, for each month, both the total apply-click volume and the number of unique employees who clicked apply.

Note:

• Two lines are plotted: total clicks and unique clickers.
• Ordered chronologically.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Applications Submitted

Definition: Applications Submitted measures the total count of internal job applications submitted by employees within the selected date range, including multiple submissions by the same employee.

How it is calculated: Sums every internal job application submitted by employees within the selected period.

Note:

• Counts submission instances, not unique employees.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Applications Submitted - Unique Users

Definition: Applications Submitted - Unique Users measures the count of distinct employees who submitted at least one internal job application within the selected date range.

How it is calculated: Counts the distinct employees who submitted at least one internal job application within the selected period.

Note:

• Counts unique employees — differs from Applications Submitted.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Applications Submitted - Business Unit

Definition: Applications Submitted - Business Unit shows total applications submitted and distinct employees who submitted applications, broken down by business unit, to identify units with higher internal application engagement.

How it is calculated: Shows, for each business unit, both the total number of applications submitted and the number of unique applicants.

Note:

• Applications Submitted = total volume; Unique Applicants = unique employees.
• Supports a time-series view.

Monthly Trend in Applications Submitted

Definition: Monthly Trend in Applications Submitted and Applicants plots the monthly count of applications submitted and unique applicants over time, tracking application-volume trends versus applicant reach.

How it is calculated: Plots, for each month, both the total number of applications submitted and the number of unique applicants.

Note:

• Two lines are plotted: total submissions and unique applicants.
• Ordered chronologically.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Job Alerts Created

Definition: Job Alerts Created measures the total count of job alert (saved search) creation events by employees within the selected date range, including multiple alerts by the same employee.

How it is calculated: Sums every job alert (saved search) created by employees within the selected period.

Note:

• Counts alert-creation instances, not unique employees.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Job Alerts Created - Unique Users

Definition: Job Alerts Created - Unique Users measures the count of distinct employees who created at least one job alert within the selected date range, regardless of how many alerts they created.

How it is calculated: Counts the distinct employees who created at least one job alert within the selected period.

Note:

• Counts unique employees — differs from Job Alerts Created.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Job Alerts Created - Business Unit

Definition: Job Alerts Created - Business Unit shows total job alerts created and distinct employees who created alerts, broken down by business unit, to identify units with higher proactive job-search engagement.

How it is calculated: Shows, for each business unit, both the total number of job alerts created and the number of unique employees who created them.

Note:

• Job Alerts = total volume; Job Alerts Users = unique employees.
• Supports a time-series view.

Monthly Trend in Job Alerts Created

Definition: Monthly Trend in Job Alerts Created and Users plots the monthly count of job alerts created and unique employees who created alerts over time, tracking job-alert adoption trends.

How it is calculated: Plots, for each month, both the total number of job alerts created and the number of unique employees who created them.

Note:

• Two lines are plotted: total alerts and unique creators.
• Ordered chronologically.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Internal Applications to Hire Conversion %

Definition: Internal Applications to Hire Conversion % measures the percentage of internal employee applications that resulted in a hire within the selected date range, reflecting the conversion efficiency of the internal mobility process.

How it is calculated: Divides the number of internal employee applications that resulted in a hire by the total number of internal employee applications, within the selected period.

Note:

• Protected against a divide-by-zero result when there are no internal applications in the period.
• Uses a separate applications dataset from the general usage-events data.
• Supports a time-series view.
• Can be broken down by Position Location Country, Position Job Function, Position Business Unit, and Position Employment Type.

Internal Applications to Hire Conversion % - Business Unit

Definition: Internal Applications to Hire Conversion % - Business Unit measures the percentage of internal applications resulting in a hire, broken down by position business unit, to compare internal hiring conversion efficiency across organizational units.

How it is calculated: Applies the same conversion calculation as above, broken out by the business unit of the position applied to.

Note:

• Protected against a divide-by-zero result.
• Result is rounded to one decimal place.
• Uses a separate applications dataset.
• Supports a time-series view.

Internal Hires (% of Total Hires)

Definition: Internal Hires (% of Total Hires) measures the percentage of total hires filled by internal employee applicants, reflecting the organization's reliance on internal mobility versus external hiring.

How it is calculated: Divides the number of hires that came from internal employee applicants by the total number of hires (internal plus external), within the selected period.

Note:

• Protected against a divide-by-zero result.
• Uses a separate applications dataset from the general usage-events data.
• Supports a time-series view.
• Can be broken down by Position Job Function, Position Business Unit, Position Employment Type, and Position Location Country.

Internal Hires (% of Total Hires) - Business Unit

Definition: Internal Hires (% of Total Hires) - Business Unit measures the percentage of total hires filled by internal applicants, broken down by position business unit, to compare internal mobility rates across organizational units.

How it is calculated: Applies the same calculation as above, broken out by the business unit of the position filled.

Note:

• Result is rounded to one decimal place.
• Uses a separate applications dataset.
• Supports a time-series view.

Employees using Course Marketplace - All Time

Definition: Employees using Course Marketplace - All Time measures the count of distinct employees who have engaged with the Course Marketplace at least once since launch (searching, viewing, favoriting, or enrolling in a course).

How it is calculated: Counts the distinct activated employees who have triggered at least one Course Marketplace action (search, view, favorite, or enroll) since launch.

Note:

• No date filter — counts all Course Marketplace users since launch.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Employees using Course Marketplace % - All Time

Definition: Employees using Course Marketplace % - All Time measures the percentage of activated employees who have engaged with the Course Marketplace at least once since launch.

How it is calculated: Divides the number of activated employees with any Course Marketplace activity by the total number of activated employees, since launch.

Note:

• Denominator is all activated employees.
• No date filter — reflects an all-time ratio.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Course Views

Definition: Course Views measures the total count of course detail page views by activated employees within the selected date range, including multiple views by the same employee.

How it is calculated: Sums every course-detail-page view by activated employees within the selected period.

Note:

• Counts view instances, not unique employees.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Course Viewers

Definition: Course Viewers measures the count of distinct activated employees who viewed at least one course detail page within the selected date range, regardless of how many courses or times they viewed.

How it is calculated: Counts the distinct activated employees who viewed at least one course detail page within the selected period.

Note:

• Counts unique employees — differs from Course Views.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Course Views and Viewers - Business Unit

Definition: Course Views and Viewers - Business Unit shows course view volume, distinct viewers, and average views per user by business unit, to compare learning engagement intensity and reach across organizational units.

How it is calculated: Shows, for each business unit, total course views, unique course viewers, and the average number of views per viewer.

Note:

• Three figures are shown per business unit: total views, unique viewers, and views per viewer.
• Supports a time-series view.

Monthly Trend in Course Views and Viewers

Definition: Monthly Trend in Course Views and Viewers plots the monthly count of course views and unique viewers over time, tracking course engagement volume versus reach.

How it is calculated: Plots, for each month, both total course views and unique course viewers.

Note:

• Two lines are plotted: total views and unique viewers.
• Ordered chronologically.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Course Enrollments

Definition: Course Enrollments measures the total count of course enrollments by activated employees within the selected date range, including multiple enrollments by the same employee.

How it is calculated: Sums every course enrollment by activated employees within the selected period.

Note:

• Counts enrollment instances, not unique employees.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Course Enrollments - Business Unit

Definition: Course Enrollments - Business Unit shows course enrollments, enrolled users, and average courses per user by business unit, to compare learning commitment across organizational units.

How it is calculated: Shows, for each business unit, total course enrollments, unique enrolled employees, and the average number of enrollments per enrolled employee.

Note:

• Three figures are shown per business unit: total enrollments, enrolled users, and enrollments per user.
• Supports a time-series view.

Monthly Trend in Course Enrollments

Definition: Monthly Trend in Course Enrollments and Enrolled Users plots the monthly count of course enrollments and unique enrolled employees over time, tracking course-adoption volume versus reach.

How it is calculated: Plots, for each month, both total course enrollments and unique enrolled employees.

Note:

• Two lines are plotted: total enrollments and unique enrolled users.
• Ordered chronologically.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Enrolled Users

Definition: Enrolled Users measures the count of distinct activated employees who enrolled in at least one course within the selected date range, regardless of how many courses they enrolled in.

How it is calculated: Counts the distinct activated employees who enrolled in at least one course within the selected period.

Note:

• Counts unique employees, not enrollment instances — differs from Course Enrollments.
• Identified by employee email rather than profile ID.
• Supports a time-series view.
• Can be broken down by Business Unit, Job Function, Employee Level, and Location Country.

Course Completions

Definition: Course Completions measures the count of distinct employee-course pairs where a course was successfully completed within the selected date range. The same employee completing different courses is counted separately for each.

How it is calculated: Counts the distinct employee-course pairs where a course was completed within the selected period.

Note:

• Counts completion instances (employee-course pairs), not unique employees — an employee completing multiple courses is counted multiple times.
• Uses a separate learning-management-system (LMS) completion dataset from the general usage-events data.
• Supports a time-series view.
• Can be broken down by Business Unit, Location Country, Seniority, and Lob (Line of Business).

Course Completions - Unique Users

Definition: Course Completions - Unique Users measures the count of distinct employees who completed at least one course within the selected date range, regardless of how many courses they completed.

How it is calculated: Counts the distinct employees who completed at least one course within the selected period.

Note:

• Counts unique employees — differs from Course Completions.
• Uses the LMS completion dataset.
• Supports a time-series view.
• Can be broken down by Business Unit, Location Country, Seniority, and Lob.

Course Completions - Title

Definition: Course Completions - Title shows the count of course completions broken down by employee title, to compare completion activity across job roles.

How it is calculated: Counts course completions (employee-course pairs), grouped by the employee's job title.

Note:

• Uses the LMS completion dataset.
• Supports a time-series view.
• Can be broken down by Business Unit, Location Country, Seniority, and Lob.

Course Completions and Users - Business Unit

Definition: Course Completions and Users - Business Unit shows completions, unique users, and average completions per user by business unit.

How it is calculated: Shows, for each business unit, total course completions, unique completing employees, and the average number of completions per completing employee.

Note:

• Three figures are shown per business unit: completions, unique users, and completions per user.
• Uses the LMS completion dataset.
• Supports a time-series view.

Monthly Trend in Course Completions

Definition: Monthly Trend in Course Completions and Users plots the monthly count of course completions and unique employees who completed courses over time.

How it is calculated: Plots, for each month, both total course completions and unique completing employees.

Note:

• Two lines are plotted: completions and unique users.
• Uses the LMS completion dataset (separate from the general usage-events data).

Unique Skills Gained

Definition: Unique Skills Gained measures the count of distinct skills that employees have acquired through course completions within the selected date range. A skill is counted when it is associated with at least one completed course.

How it is calculated: Counts the distinct skills associated with courses that were completed within the selected period.

Note:

• Counts distinct skills, not completion instances or employees.
• Uses the LMS completion dataset.
• Can be broken down by Business Unit, Location Country, Seniority, and Lob.
• Supports a time-series view.

Course Completions - Skills Gained

Definition: Course Completions - Skills Gained shows the count of employee-course completions broken down by skills acquired, giving visibility into which skills are being developed most actively.

How it is calculated: Counts course completions (employee-course pairs), grouped by the skill gained from the course.