Introduction

This guide provides an overview of the API-based integration between Eightfold Career Hub and your organization's Learning Management System (LMS) or Learning Experience Platform (LXP). By leveraging direct API connectivity, Career Hub ensures a seamless and automated flow of course data and completion records.

Direct API integration enables automatic, real-time course data sync between your learning platform and Career Hub - no manual file uploads or batch processes required.

What this means:

• Automatic course catalog sync - new courses from your LMS/LXP appear in Career Hub daily
  
• Automatic completion tracking - employee learning progress syncs without manual intervention
  
• Always up-to-date course visibility - access rules from your learning platform automatically apply in Career Hub
  
• Reduced admin overhead - no more manual course catalog updates or completion imports

Supported learning platforms

Currently supported:

• Degreed

Coming soon:

• Additional LMS/LXP vendors based on customer demand

Don't see your learning platform? Contact your Eightfold Customer Success team to discuss integration options.

Who should use API integration

This feature is for customers who:

• Use a supported LMS/LXP platform (currently Degreed)
  
• Want to eliminate manual course catalog uploads and completion imports
  
• Need real-time learning data in Career Hub without admin overhead

You may need to continue using manual/file-based processes if:

• Your learning platform doesn't have API capabilities
  
• Your LMS/LXP is not yet supported by our API integration
  
• You use multiple learning platforms (API integration supports one platform only)

Key capabilities

Course discovery

Employees can browse and search your entire course catalog within Career Hub, with courses tagged by skills and eligibility.

Automatic completion tracking

When an employee completes a course in your LMS/LXP, it automatically appears in their Career Hub learning history - no manual entry required.

Course visibility controls

Respect your existing course access rules - employees only see courses they're eligible to access based on their department, level, or custom groups.

How it works

What's different with API Integration:

• Automated daily sync pulls course catalog updates directly from your LMS/LXP
  
• Real-time completion tracking syncs when employees access Career Hub
  
• Visibility rules automatically applied based on your LMS/LXP configuration
  
• Zero manual intervention once integration is configured

For Employees: The experience remains the same:

1. Log into Career Hub
   
2. Browse and search courses
   
3. Click to launch courses in your learning platform
   
4. Completions automatically appear in Career Hub learning history

For Administrators: Once the API integration is configured:

• Course catalog: Auto-updates daily (new courses appear within 24 hours)
  
• Course completions: Auto-sync when employees visit Career Hub
  
• Course visibility: Auto-applies your LMS/LXP access rules
  
• No ongoing maintenance required for data sync

Getting started

Prerequisites:

• Active LMS/LXP subscription (e.g., Degreed)
  
• API access enabled in your learning platform
  
• Single-tenant LMS/LXP setup

Setup Process: Your Eightfold Implementation team will guide you through:

1. Providing API credentials from your learning platform
   
2. Configuring the integration in Eightfold Admin Console
   
3. Initial course catalog sync
   
4. Testing and validation

Timeline:

• Integration setup: 1-2 business days
  
• Initial course sync: Several hours (depending on catalog size)

Important Information

What's automated with API Integration

Course catalog updates - Daily automatic sync (no manual uploads)
Employee course completions - Auto-sync when employees access Career Hub
Course visibility rules - Automatically applied from your LMS/LXP
Course metadata - Titles, descriptions, skills tags, duration kept in sync

Sync timing

• Course catalog updates: Daily (new courses appear within 24 hours)
  
• Employee course completions: Near real-time when employees access Career Hub
  
• Course visibility rules: Applied when employees access Career Hub

Technical limitations

• Single learning platform only: API integration supports one LMS/LXP per organization
  
• Single-tenant only: Multi-tenant LMS/LXP architectures are not supported
  
• API access required: Your learning platform must provide REST API capabilities