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                      How to use Eightfold MCP

                      scheduleLast updated on November 13, 2026

                      Choose your credential model

                      Dimension PAT (personal access token) OAuth client
                      Who mints You, self-serve A tenant admin registers a client; each user then connects individually
                      Enabled by mcp_gate for the tenant — request this from the Eightfold team, then registration itself is self-service via OAuth Token Management Page mcp_gate for the tenant — also requested from the Eightfold team, then registration itself is self-service via Admin Console
                      Scoped by A scope group you choose at token creation The client's allowed_scopes, chosen by the admin at registration
                      Lifetime Default Max is 90 days (configurable by Admin); up to 10 tokens per user Access token up to 1h, refresh token up to 30d
                      Best for Pilots, individual users, CLI and IDE clients Production rollouts, custom plugins on public clients (Claude.ai, ChatGPT, Copilot), or agents that support client secret post or JWT bearer auth flows
                      Revocation Revoke your own token, or the gate is turned off Delete the client

                      Set up personal access tokens (admin)

                      1. Ask Eightfold to enable MCP for your tenant (request mcp_gate).
                      2. Once enabled, admins can change the default expiry, the maximum expiry, or the per-user token limit — or turn PATs off entirely. These settings live in oauth_v2_config, which Eightfold edits on request.
                      3. Review which permission sets (scope groups) users will see. The permissions picker only shows groups the user qualifies for: Talent Management for all employees; Talent Acquisition for recruiters, admins, and hiring managers (no tools in this release); Resource Management where RM is enabled. For this rollout, set up Talent Management only.
                      4. Share the /oauth/tokens link with users. Optionally, add a link in Career Hub so users can reach it from Career Hub → Settings → Account. To configure this: in Career Hub base config → advanced section in the Admin Console, add tokenManagement to the account settings field ordering.

                      Career Hub token management link configuration in Admin Console

                      Career Hub base config — adding tokenManagement to account settings field ordering

                      1. Verify: have a test user create a token, copy the MCP URL and list the tools, and confirm the call appears in Data Hub.
                      How users reach the page: any signed-in user in an enabled tenant can open https://<host>/oauth/tokens directly. There's no nav link by default; Career Hub only shows one if the tenant configures it (step d). The Eightfold MCP page at /integrations/eightfold_mcp has two tabs: OAuth Client Manager (covered in Path B below) and Settings → Configuration for PAT and scope group settings. To adjust PAT settings — on/off, default and maximum expiry, per-user token limit, and scope groups — open the Settings → Configuration tab on the same page.

                      Path A — Get a PAT (self-serve)

                      1. Open the token management page at /oauth/tokens.
                      2. Click Create token — give it a name and pick a scope group.
                      3. Copy the token — it's shown only once. Copy the MCP server URL shown on the same page — this is the URL your AI client connects to.
                      4. Paste it into your MCP client as an Authorization: Bearer <token> header.

                      Token management page showing Create token button

                      The /oauth/tokens page — click Create token, name it, and pick a scope group

                      Path B — Register an OAuth client (admin)

                      Access the OAuth Client Manager

                      1. Log in and open the Admin Console.
                      2. In the left navigation, expand the Integration group.
                      3. Click Eightfold MCP (listed below "Eightfold API").

                      The Registered clients page opens — a table of existing clients plus a Register client button. If mcp_gate is off, this nav item is hidden entirely — request the gate from the Eightfold team first. If you aren't a tenant admin, the page may load but client data won't.

                      Registered clients page in Admin Console

                      The Registered clients page — existing clients listed with Register client button

                      Register a client — 3-step wizard

                      Step What to do
                      1 — Client information Client name, Description, Logo URL, Homepage URL, Scopes, Access token expiry (seconds). Name, Scopes, and expiry are required.
                      2 — Authentication Choose one: Client secret (basic), Client secret (post), or Private key JWT. This choice shapes Step 3.
                      3 — Access grant Grant type(s) and related fields (redirect URIs, refresh-token expiry, PKCE, or IdP settings) — available options depend on Step 2.
                      Success screen Copy the new client_id (always shown) and, for secret-based methods, the client_secret — shown once.

                      Register client wizard step 1 — Client information

                      Step 1: Client information — enter name, scopes, and access token expiry

                      Three authentication methods

                      Method How it proves identity Allowed grant type(s) What you get
                      A — Client secret (basic) client_id + secret in the HTTP Authorization: Basic header authorization_code (+ refresh_token) A one-time client secret
                      B — Client secret (post) client_id + secret as fields in the POST body authorization_code (+ refresh_token) A one-time client secret
                      C — Private key JWT A signed JWT "client assertion," signed with your private key jwt-bearer and/or authorization_code (+ refresh_token) Only a client_id — no secret

                      Register client wizard step 2 — Authentication method selection

                      Step 2: Authentication — choose Client secret (basic/post) or Private key JWT

                      The jwt-bearer grant only works with Method C — you can't use it with a secret-based method; registration is rejected if you try.

                      Method A: Eightfold generates the client_secret at creation, shown once. Provide redirect URIs (required, valid http(s) URL) and a refresh-token expiry exceeding the access-token expiry. PKCE defaults to on.
                      Method B: identical to A, except send the secret in the token-request POST body instead of the Authorization header.

                      Grant types & validation rules

                      Registration is rejected if you violate one:

                      • authorization_code requires at least one redirect URI.
                      • authorization_code requires refresh_token too.
                      • Secret-based methods cannot use the jwt-bearer grant.
                      • Private key JWT requires at least one public key.
                      • jwt_issuer and idp_public_keys are provided together or not at all.
                      • Refresh-token expiry must exceed access-token expiry; access-token expiry is required and capped at the platform maximum.
                      • At least one scope must be requested.

                      You can register at most 10 clients per tenant — delete one to free a slot.

                      Edit and delete a client

                      You can edit Locked at creation
                      Client name, description, logo URL, homepage URL Authentication method & keys
                      Allowed scopes Grant types, redirect URIs
                      Access token expiry —
                      Refresh-token expiry, jwt_issuer, IdP keys, PKCE —

                      Editing doesn't re-issue the secret. Editing allowed scopes only affects new tokens — already-issued tokens keep their original scope until they expire.

                      Delete a client: click delete (trash), confirm. Can't be undone from the UI. Soft-deletes the client (no new tokens), but already-issued tokens keep working until they expire naturally (~1 hour).

                      Gating & visibility

                      Condition Result
                      Gate ON + you're a tenant admin "Eightfold MCP" visible in nav; page renders; clients list loads.
                      Gate ON + you're not an admin APIs reject you; client data doesn't load.
                      Gate OFF Nav item hidden entirely — this is what a gate request from the Eightfold team fixes.

                      Method C in full — Private key JWT

                      No shared secret ever leaves you. Generate an RSA key pair locally and register only the public key. Your client signs a short-lived JWT assertion with the private key; Eightfold verifies it with the registered public key. Supported algorithms: RS256, RS384, RS512.

                      Quick start (6 steps)

                      1. Generate RSA key pair (private.pem, public.pem).
                      2. Share the public key + client name with Eightfold → receive client_id.
                      3. Create a client assertion JWT, signed with your private key.
                      4. Create a JWT assertion on behalf of the user (or have your IDP share one, if registered with the client).
                      5. Exchange both JWTs at the Eightfold OAuth Token Endpoint → receive an access token.
                      6. Call the MCP server with Authorization: Bearer <token>.

                      Step 1 — Generate your key pair

                      # Generate a 2048-bit RSA private key
                      openssl genrsa -out private.pem 2048
                      # Extract the public key
                      openssl rsa -in private.pem -pubout -out public.pem

                      Store private.pem securely (never commit to Git). Share only public.pem with Eightfold. The private key signs JWTs; the public key is what Eightfold uses to verify them.

                      If openssl genrsa isn't available (newer OpenSSL 3.x builds sometimes drop it), use the equivalent:
                      openssl genpkey -algorithm RSA -pkeyopt rsa_keygen_bits:2048 -out private_key.pem
                      openssl pkey -in private_key.pem -pubout -out public_key.pem

                      If openssl itself isn't installed: macOS brew install openssl · Debian/Ubuntu sudo apt-get install openssl · RHEL/CentOS sudo yum install openssl

                      Step 2 — Register your client

                      Client registration is self-service in the Admin Console — no engineering ticket needed. It requires mcp_gate to be enabled for your tenant.

                      1. Log in and open the Admin Console.
                      2. In the left navigation, expand Integration and click Eightfold MCP.
                      3. On the Registered clients page, click Register client.
                      4. Client information: enter Client name, Description, Logo URL, Homepage URL, Scopes, and Access token expiry.
                      5. Authentication: choose Private key JWT. Paste the full public_key.pem block into Client public keys. Give it a Key ID (kid) — any unique label, e.g. key-1.
                      6. Access grant: choose jwt-bearer as the grant type (preferred). You can optionally also enable authorization_code + refresh_token.
                      7. Self-issued (default, recommended): leave JWT Issuer blank — it defaults to your client_id. External IdP (e.g. Entra ID): set JWT Issuer and IDP public keys instead.
                      8. On the success screen, copy the client_id. No secret is generated for this method.
                      Tip: pairing private_key_jwt with a self-issued jwt-bearer assertion is the simplest configuration for this flow — use it unless you specifically need an external IdP to sign your tokens.

                      Step 3 — Create a client assertion JWT

                      # pip install pyjwt cryptography requests
                      import jwt
                      import datetime
                      import uuid
                      
                      with open("private.pem", "rb") as f:
                          private_key = f.read()
                      
                      CLIENT_ID_FROM_EIGHTFOLD = ""
                      now = datetime.datetime.utcnow()
                      client_assertion_payload = {
                          "iss": CLIENT_ID_FROM_EIGHTFOLD,   # client_id
                          "sub": CLIENT_ID_FROM_EIGHTFOLD,   # must match iss
                          "aud": "urn:eightfold:oauth-server:token-endpoint",
                          "jti": str(uuid.uuid4()),          # unique — prevents replay
                          "exp": now + datetime.timedelta(minutes=5),  # max 5 min from iat
                          "iat": now,
                      }
                      client_assertion = jwt.encode(client_assertion_payload, private_key, algorithm="RS256", headers={"kid": "key-1"})
                      print(client_assertion)

                      Rules: never reuse assertions (unique jti every time); exp must be ≤ 5 minutes after iat; sign only with RS256/RS384/RS512; aud must always be urn:eightfold:oauth-server:token-endpoint; iss must match sub, both equal to your client_id. Include kid in the header if you have multiple registered keys (optional with just one).

                      Step 4 — Create a JWT assertion on behalf of the user

                      If an IDP is involved, this assertion must be signed by the IDP. Otherwise, sign it yourself:

                      CLIENT_ID_FROM_EIGHTFOLD = ""
                      EIGHTFOLD_USER_EMAIL = "Eightfold_User_Email"
                      now = datetime.datetime.utcnow()
                      jwt_assertion_payload = {
                          "iss": CLIENT_ID_FROM_EIGHTFOLD,   # client_id or IDP issuer
                          "sub": EIGHTFOLD_USER_EMAIL,
                          "aud": "urn:eightfold:oauth-server:token-endpoint",
                          "jti": str(uuid.uuid4()),
                          "exp": now + datetime.timedelta(minutes=5),
                          "iat": now,
                      }
                      jwt_assertion = jwt.encode(jwt_assertion_payload, private_key, algorithm="RS256", headers={"kid": "key-1"})

                      Same rules as Step 3, plus: iss must match the IDP issuer claim from client registration; sub can be the Eightfold user email, or email:group_id (e.g. demo@eightfold.com:eightfold.com).

                      Step 5 — Exchange both JWTs for an access token

                      curl -X POST https://app.eightfold.ai/oauth/token \
                        -H "Content-Type: application/x-www-form-urlencoded" \
                        -d "grant_type=urn:ietf:params:oauth:grant-type:jwt-bearer" \
                        -d "assertion=$JWT_ASSERTION" \
                        -d "client_assertion_type=urn:ietf:params:oauth:client-assertion-type:jwt-bearer" \
                        -d "client_assertion=$CLIENT_ASSERTION"

                      Or in Python:

                      import requests
                      token_endpoint = 'https://app.eightfold.ai/oauth/token'
                      data = {
                          'grant_type': 'urn:ietf:params:oauth:grant-type:jwt-bearer',
                          'assertion': jwt_assertion,
                          'client_assertion_type': 'urn:ietf:params:oauth:client-assertion-type:jwt-bearer',
                          'client_assertion': client_assertion,
                      }
                      response = requests.post(token_endpoint, data=data, headers={'Content-Type': 'application/x-www-form-urlencoded'})
                      response.raise_for_status()
                      print(response.json())

                      Sample response:

                      { "token_type": "Bearer", "access_token": "ACCESS_TOKEN_HERE", "expires_in": 3600 }

                      Use https://app.eightfold.ai/oauth/token or your https://customer-domain.eightfold.ai/oauth/token.

                      Step 6 — Test the connection

                      Python:

                      # pip install mcp  (version > 1.9, supports streamablehttp_client)
                      import asyncio
                      from mcp import ClientSession
                      from mcp.client.streamable_http import streamablehttp_client as http_client
                      
                      SERVER_URL = 'https://mcp.eightfold.ai/mcp/'
                      
                      async def main():
                          headers = {'Authorization': 'Bearer (access token obtained from OAuth server)'}
                          async with http_client(SERVER_URL, headers=headers) as transport_layer:
                              read, write, _ = transport_layer
                              async with ClientSession(read, write) as session:
                                  await session.initialize()
                                  print(await session.list_tools())
                      
                      if __name__ == '__main__':
                          asyncio.run(main())

                      Cursor AI Editor config:

                      {
                        "mcpServers": {
                          "eightfold": {
                            "url": "https://mcp.eightfold.ai/mcp/",
                            "headers": { "Authorization": "Bearer (mcp_token)" }
                          }
                        }
                      }
                      Don't drop the trailing slash on the MCP URL — /mcp/, not /mcp — this is a real, common connection failure. The URL is region-dependent: EU https://mcp.eightfold-eu.ai/mcp/, WU https://mcp.eightfold-wu.ai/mcp/ (full region table in the Overview tab).

                      Complete OAuth client configuration reference

                      Field Description Default / Required
                      Allowed Scopes List of Eightfold's OAuth scopes Required
                      Client Name Used in the consent screen and internal dashboards Required
                      Client Logo URL Branding on the consent screen Optional
                      Client Homepage URL Branding on the consent screen Optional
                      Client Description Branding on the consent screen Optional
                      Client Authentication Methods client_secret_basic, client_secret_post, private_key_jwt Required to choose one
                      Client Public Keys kid → public key dictionary Required if private_key_jwt is enabled
                      Client JWKS / JWKS URI Not supported yet — will replace public keys in future N/A
                      Enabled Grant Types authorization_code, refresh_token, urn:ietf:params:oauth:grant-type:jwt-bearer (one or more) Optional — default: all supported grants
                      JWT Issuer Issuer claim to validate in JWT-bearer flow if an IDP signs the token; defaults to client_id if self-signed Optional
                      IDP Public Keys Dictionary of kid → public key, used to verify IDP-signed JWTs; defaults to client public keys Optional
                      Redirect URIs One or more, for the authorization_code grant Required if authorization_code is enabled
                      Access Token Expiry Max allowed: 3600 seconds Optional — default 3600s
                      Refresh Token Expiry Only applies if refresh_token grant is enabled Optional — default 2,592,000 seconds (30 days)

                      Connect a specific client

                      Claude — detailed setup

                      Part 1 — Eightfold admin registers an OAuth client for Claude

                      1. Sign in to Eightfold and open the Admin Console.
                      2. Go to Integrations → Eightfold MCP, then click Register client.
                      3. Client information:
                        • Client name: for example, "Claude". Users see this name on the Eightfold consent screen.
                        • Description, Logo URL, Homepage URL: optional.
                        • Scopes: talent_management.
                        • Access token expiry (seconds): keep 3600 (the maximum).
                      4. Authentication: set Authentication method to Client secret (post).
                      5. Access grant:
                        • OAuth flow: Authorization Code.
                        • Redirect URIs: https://claude.ai/api/mcp/auth_callback, exactly as shown.
                        • Refresh token expiry (seconds): keep 2592000 (30 days).
                        • Disable PKCE: leave it unchecked. Claude always uses PKCE.
                      6. Click Register. On "Client registered successfully", copy the Client ID and Client secret. The secret is shown only once — if it's lost, delete the client and register a new one.
                      7. Send the Client ID, the secret, and your region's MCP URL to your Claude Owner through a secure channel such as a password manager. Don't use email or chat.

                      Register client wizard step 3 — Access grant configuration

                      Step 3: Access grant — set redirect URI to https://claude.ai/api/mcp/auth_callback

                      Part 2 — Claude Owner adds the connector

                      1. In Claude, go to Organization settings → Connectors.
                      2. Click Add, choose Custom, and if asked for the type, choose Web.
                      3. Enter a name (for example, "Eightfold"). Users see it in their connectors list.
                      4. Enter the MCP server URL for your region exactly as shown, including the trailing /. Click Continue.
                      5. Authentication: choose Sign in now.
                      6. OAuth client: choose Use your own OAuth client, then enter the Client ID and Client secret from Part 1. Don't choose "Use Claude's published identity" or "Register automatically" — Eightfold doesn't support those.
                      7. Leave Request headers empty and click Add.

                      The connector now appears for everyone in your organization with a Custom label.

                      Part 3 — Each user connects

                      1. In Claude, go to Customize → Connectors.
                      2. Find the Eightfold connector (marked Custom) and click Connect.
                      3. Sign in to Eightfold if asked, with your employee account.
                      4. On the Eightfold consent screen, check the scopes listed and click Allow.
                      5. You're returned to Claude. Open the connector to see the tools available to you.

                      Claude Code (CLI) — setup with a PAT

                      1. Create a personal access token: open your Career Hub → Settings → Token management console, create a Talent Management token, and copy it.
                      2. In your terminal, add the server:
                        claude mcp add --transport http eightfold_production https://mcp.eightfold.ai/mcp/ --header "Authorization: Bearer <token>"
                        Replace <token> with the token you copied.
                      3. Verify the connection: run claude in your terminal, then type /mcp. Check that eightfold_production appears in the server list.

                      GPT

                      The following steps are possible for Admin only.

                      1. In ChatGPT, go to Settings → Plugins, then click Browse plugins.
                      2. Click + to start a new plugin.
                      3. Enter a Name and optional Description, set Connection to Server URL, and set Authentication to OAuth.
                      4. Open Advanced OAuth settings and copy the auto-generated Callback URL — you'll need it when registering the client in Eightfold.
                      5. In the Eightfold Admin Console, register the OAuth client and paste this Callback URL into Redirect URIs. Use the client secret post method, and leave PKCE disabled for GPT (unlike Claude, where PKCE stays enabled).
                      6. Back in ChatGPT, paste the Client ID and Client Secret from Eightfold, and set Token endpoint auth method to client_secret_post.
                      7. Check "I understand and want to continue" to accept the custom-MCP-server risk notice, then click Create.
                      8. Click Sign in with [connector name]. You'll be redirected to Eightfold's consent screen — review the requested scopes and click Allow.
                      9. Once installed, open the connector's settings and click Refresh under Actions. The tool list is empty until you do this.
                      10. To use the connector in a chat, type @ followed by its name (e.g. @My EF MCP what should be my next roles?).

                      Microsoft Copilot Studio — full walkthrough

                      Pieces involved: MCP server (region-dependent URL) · OAuth client · Tool/connector · Connection · Agent.

                      Reference values

                      Field Value
                      Server URL Region-dependent
                      Authentication OAuth 2.0
                      Type Manual
                      Authorization URL https://app.eightfold.ai/oauth/authorize (stage: https://stage.eightfold.ai/oauth/authorize)
                      Token URL / Refresh URL https://app.eightfold.ai/oauth/token (stage: https://stage.eightfold.ai/oauth/token)
                      Scopes Space-separated, e.g. talent_management
                      Redirect URL Leave blank — Copilot Studio generates it after you save

                      Steps

                      1. Register the OAuth client in Eightfold first. Admin Console → Integration → Eightfold MCP → Add client. Set Token endpoint authentication method to Client secret post. Disable PKCE. Enter a placeholder Redirect URI — you'll replace it in Step 5. Set Scopes. Save and copy Client ID and Client secret.
                      2. Copilot Studio → Tools → New tool → Model Context Protocol.
                      3. Name it, set Server URL to https://mcp.eightfold.ai/mcp/, Authentication → OAuth 2.0, Type → Manual. Fill in Client ID/secret/URLs/Scopes from the reference table. Leave Redirect URI blank.
                      4. Click Create — Copilot Studio generates a Redirect URL.
                      5. Update the Redirect URI on your Eightfold client: open the tool's Security tab, copy the generated URL; go back to Admin Console → Edit the client → Access grant step → paste it in → Save.
                      6. Create and authorize the connection: Test step → Update connection → New connection → review the Eightfold consent screen → Allow → close the editor.
                      7. Agents → open/create an agent → Tools → Add a tool → choose yours → Add.
                      8. Ask a test query (e.g. "give me the top 10 Python jobs in the USA"). Results = connected.
                      9. If you see "Let's get you connected first…": open Connection Manager, connect, retry.

                      Troubleshooting

                      If you see this Do this
                      "Let's get you connected first…" Open Connection Manager, connect, retry (Step 9).
                      Authorization fails / redirect error after Allow Redirect URL isn't registered — re-copy from Security tab, add via Edit → Access grant (Step 5); must match exactly.
                      Consent screen shows wrong/missing permissions Align the tool's scopes with the client's registered scopes.
                      "Enter the complete server path to continue" Use the full URL with trailing /mcp/.
                      Token/refresh errors, repeated logout Token URL and Refresh URL must point at the same environment as the client.
                      Changed a setting, nothing happened Re-open Test step, click Update connection.

                      Set up any other client

                      Client Credential What to configure
                      Cursor PAT .cursor/mcp.json — url plus headers.Authorization
                      Claude Code (CLI) PAT claude mcp add <name> --transport http <url> --header "Authorization: Bearer $TOKEN"
                      VS Code / GitHub Copilot PAT or OAuth client MCP server entry with a header, or OAuth
                      Claude.ai / Desktop (custom connector) OAuth client (recommended) or PAT Admin settings → Connectors → Add custom connector → MCP URL + client_id/client_secret. Redirect URI: https://claude.ai/api/mcp/auth_callback.
                      ChatGPT OAuth client Same shape as Claude
                      M365 Copilot / Copilot Studio OAuth client Standard OAuth; disable PKCE for this client
                      Codex CLI, or any client without header support PAT Proxy via npx -y mcp-remote <url> --header "Authorization: Bearer <token>"

                      Enable MCP for a brand-new tenant

                      Same procedure for production or sandbox — sandbox tenants share the regional deployment, nothing extra to provision.

                      MCP enablement checklist overview

                      New tenant MCP enablement checklist

                      # Step Verify
                      1 Confirm the region, pick the matching MCP URL —
                      2 Pre-flight the capability list against /docs?scope=… A gap here is a product-entitlement issue, not MCP
                      3 Request mcp_gate from the Eightfold team (self-service ask — support ticket should be raised). It turns on both personal access tokens and client registration. A named user can open /careerhub/oauth/tokens and create a token; an admin sees the Eightfold MCP tab under Admin Console → Integrations
                      4 Nothing more to request — mcp_gate already turns on client registration An admin sees the Eightfold MCP tab in Admin Console → Integrations
                      5 Scope groups — usually nothing to do, tenants inherit defaults A test user sees the expected scope groups when creating a token
                      6 Issue a credential (PAT, or register a client — now fully self-service once the gate is on) The client lists the expected tools
                      7 Confirm the audit trail — the step most often skipped, and the one that makes support possible later A row appears in mcp_server_log_analytics with the right tenant, token, tool, latency

                      Quick recipes

                      • Enable a tenant, PAT-only (fastest pilot path): request mcp_gate from the Eightfold team → leave oauth_v2_config alone → mint a token at /oauth/tokens. Set the scope group to talent_management only — other scope groups (such as talent_acquisition) have no enabled tools yet.
                      • Add OAuth client registration: do the above (mcp_gate already turns this on), then confirm the registering person is a group admin.
                      • Give a tenant a custom scope group or longer-lived tokens: go to Admin Console → Integration → Eightfold MCP → Settings → Configuration and update the Scope Groups or Personal Access Tokens settings there.
                      • Audit a change: run get_changelog on the config name, optionally filtered by partition.
                      #unnamed #unspecified

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