Overview

Tracks the offer-to-hire pipeline — offer volume, acceptance and turnaround times, approval speed, signing behavior, and offer status distribution — organized into two sections: Outcomes and Offer Pipeline.

Metrics

Outcomes

Offers Rolled Out

Definition: Count of offers extended within the selected time period. An offer is considered rolled out when it has a recorded extended timestamp, indicating a formal offer was communicated to the candidate.

How it is calculated: Counts each distinct offer that has an extended timestamp.

Note:

• Drilldown available by Recruiter Name, Job Function, Job Location, and Hiring Manager.
• Filtered by offer date (when the offer was extended).

Offer Acceptance Rate

Definition: Percentage of extended offers that were accepted, among offers that have reached a final outcome (accepted, declined, or expired) within the selected time period. Offers still pending a decision are excluded from both the numerator and denominator, so the rate reflects only offers with a definitive outcome.

How it is calculated: Divides the count of accepted offers by the count of offers with a final outcome (accepted, declined, or expired), then multiplies by 100.

Note:

• Drilldown available by Job Location, Recruiter Name, Job Function, and Hiring Manager.
• Filtered by offer date (when the offer was extended).

Avg Offer Acceptance Time

Definition: Average number of days from offer extended to offer accepted, filtered by offer date. Offers still pending, or missing either timestamp, are excluded.

How it is calculated: Averages the number of days between the extended and accepted timestamps, for offers with both.

Note:

• Drilldown available by Recruiter Name, Job Function, Job Location, and Hiring Manager.
• Filtered by offer date (when the offer was extended).

Avg Offer Approval Time

Definition: Average number of days for an offer to get approved, filtered by date sent for approval.

How it is calculated: Averages the number of days between when an offer is sent for approval and when it is approved.

Note:

• Drilldown available by Job Function, Recruiter Name, Job Location, and Hiring Manager.
• Filtered by the date the offer was sent for approval.

Avg Time to Extend an Offer

Definition: Average number of days taken to extend an offer after offer approval, filtered by offer date. Offers still pending, or missing either timestamp, are excluded.

How it is calculated: Averages the number of days between when an offer is approved internally and when it is extended to the candidate.

Note:

• Drilldown available by Recruiter Name, Job Function, Job Location, and Hiring Manager.
• Filtered by offer date (when the offer was extended).

Avg Sign Time

Definition: Average number of days taken to sign an offer after offer acceptance, filtered by offer date. Only offers with both an acceptance and a signed timestamp are included.

How it is calculated: Averages the number of days between when a candidate accepts an offer and when they sign it.

Note:

• Drilldown available by Recruiter Name, Job Function, Hiring Manager, and Job Location.
• Filtered by offer date (when the offer was extended).

Top Offer Declining Reasons

Definition: Top reasons candidates decline offers, filtered by offer decline date. Shows the number of distinct declined offers associated with each decline reason label, helping identify the most common factors driving candidates to turn down offers. Each bar represents one reason label (e.g., compensation too low, accepted a counter-offer, relocation concerns), sized by how many declined offers cited that reason. An offer that lists multiple decline reasons contributes to more than one bar.

How it is calculated: Counts distinct declined offers, grouped by decline reason label. Offers declined before reason-code tracking was enabled are not counted in this breakdown.

Note:

• Drilldown available by Recruiter Name, Job Function, Business Unit, Hiring Manager, and Job Location.
• Filtered by offer decline date.

Offer Pipeline

Offers by Status

Definition: Count of offers created within the selected time period, broken down by current status. Gives a breakdown of how offers created in that period are currently distributed across statuses — Draft, Pending Approval, Extended, Accepted, Declined, Rejected, Cancelled, etc. Filtered by offer created date, meaning the offers included are determined by when they were created, not when they reached their current status. A few statuses carry specific meanings:

• Rejected — the offer was rejected by the approver.
• Declined — the candidate declined the offer after it was extended to them.
• Cancelled — the offer was revoked or withdrawn by the recruiter.
• Expired — the candidate did not accept the offer before the expiry date passed.

How it is calculated: Counts distinct offers created in the period, grouped by current offer status.

Note:

• Drilldown available by Job Location, Recruiter Name, Job Function, and Hiring Manager.
• Filtered by offer creation date.

Offers: Internal vs External

Definition: Count of offers extended within the selected time period, split by internal vs. external candidates.

How it is calculated: Counts distinct offers rolled out within the period, grouped by whether the candidate came through an internal (employee) application or an external one.

Note:

• Drilldown available by Recruiter Name, Job Function, Job Location, and Hiring Manager.
• Filtered by offer date (when the offer was extended).

Offer Rollout Distribution by Signing Channel

Definition: Count of offers, broken down by signing channel, filtered by offer date. Three channels are tracked:

• typed_signature — candidate types their name in the Eightfold UI; also the default when unset.
• esign — routed to an external e-signature vendor (e.g., DocuSign); candidate signs in the vendor's flow.
• wet_signature — candidate prints, physically signs, and uploads the signed PDF.

How it is calculated: Counts distinct offers rolled out, grouped by the signature channel used.

Note:

• Drilldown available by Recruiter Name, Job Function, Job Location, and Hiring Manager.
• Filtered by offer date (when the offer was extended).