Purpose

This article guides you through configuring the Time to Fill metric in the Configure metrics step of Analytics Product Setup. Time to Fill (TTF) measures how long it takes to fill a position. By default, it is calculated as the duration between the position's creation date and the date the first candidate was hired. You can customize both the start date and end date to better align with your organization's hiring workflows.

Audience

New users, administrators (admins), solution architects, partners, and Eightfold employees.

Getting Started

1. Navigate to Admin Console > Home > Product Setup.
2. Under Analytics, click Set up.
3. Click Configure metrics.
4. Locate the Time to fill section.

Configuring the start date

The start date determines when the Time to Fill calculation begins.

1. Click the Select start date field dropdown.
2. Choose from the available options:
• Standard fields: Position Creation Date, Earliest Posting Date, Latest Posting Date.
• Custom fields: Any integer-based custom fields configured for positions. Custom fields can be set up at Admin Console > Platform Tools > Custom fields.
3. Click Save.

   Note:

4. The default start date is Position Creation Date.
5. If you select a custom field, it must contain a valid Unix timestamp for the calculation to work correctly.
6. Evergreen jobs are not included when calculating the average Time to Fill metric because they never close.

Configuring the end date

The end date determines when the Time to Fill calculation ends. The timestamp of the selected stage is used as the end date.

1. Click the Select Stage for End Date dropdown.
2. Select a stage from the list. The available stages are those mapped to your EF_Offer and EF_Hired stage groups (configured in Set offer and hired stage groups).
3. The selected stage appears as a tag below the dropdown (for example, Offered Application Stage ×). To remove a selection, click the × on the tag.
4. Click Save.

   Note: The stages available in this dropdown are determined by your EF_Offer and EF_Hired stage group configuration.

Applying changes via data backfill

After saving, you must re-sync your position data for the new calculation to take effect in dashboards and Data Hub.

1. Navigate to Admin Console > Integration > API Ingestion.
2. In the Manual Ingest tab, configure the following:
• Select System ID: Choose the system ID corresponding to your position data.
• Entity Type: Select Position.
• Entity ID List (File): Upload a file containing your ATS job IDs (one ID per row), or use the Entity IDs (comma separated) field for specific IDs.
3. Click Start Manual Ingest.
4. Repeat for each ATS system if you have multiple systems.

To export your ATS job IDs from Data Hub before ingesting:

Export the results and use the CSV as your Entity ID List file.

Note: All Analytics changes require heavy processing power. Changes can take up to 2 days to reflect in the data.

Usage

Required/Optional: Required

FAQs

What is the default start date for Time to Fill?
The default start date is Position Creation Date.

Is the end date configurable?
Yes. You can select any stage mapped to your Offer or Hired stage groups as the end date. Navigate to the Time to Fill section in Configure metrics and use the Select Stage for End Date dropdown.

Will the Analytics dashboard be impacted if my ATS does not include an evergreen flag?
If your ATS does not pass an evergreen flag and there are positions created more than 365 days ago with a first hire date after 365 days, the average days to fill metric may increase. Previously, a 365-day hard cap excluded potentially evergreen positions. Eightfold now lets you control this by providing an evergreen position indicator from your ATS.

Which dashboards use Time to Fill configuration?

• TA Leaders (2.0)
• Recruitment Effectiveness (2.0)
• TA Feature Usage and Outcomes (2.0)