Purpose

This article guides you through the Open requisition configuration in the Configure metrics step of Analytics Product Setup. In this step, you configure which position statuses classify a position as open. This setting drives the is_open flag on your positions data, which is used across TA dashboards to distinguish active from closed requisitions.

Audience

New users, administrators (admins), solution architects, partners, and Eightfold employees.

Getting Started

1. Navigate to Admin Console > Home > Product Setup.
2. Under Analytics, click Set up.
3. Click Configure metrics.
4. Locate the Open requisition section.

Configuring open requisition statuses

The Open requisition section lists the position statuses available in your system. Select the statuses that should classify a position as open.

Empty state: If no position data has been ingested yet, the section displays: "No data found in the system. Please start an ingest activity to load the data and try again later."

To load position data:

1. Click Backfill Positions. This takes you to Admin Console > Integration > API Ingestion.
2. In the Manual Ingest tab, configure the following:
3. Select System ID — choose the system ID for your position data.
4. Entity Type — select Position.
5. Entity ID List (File) — upload a file with your ATS job IDs (one ID per row), or use Entity IDs (comma separated) for specific IDs.
6. Click Start Manual Ingest.
7. Return to Configure metrics once the ingest is complete.

Once data is available:

1. Click the statuses that represent open positions. Selected statuses are highlighted with a checkmark.
2. Click Save.
3. To apply configuration changes to existing data, click Sync Positions to re-sync positions so the is_open flag reflects your updated settings.

Note: All Analytics changes require heavy processing power. Changes can take up to 2 weeks to reflect in the data.

Usage

Required/Optional: Required

Tips

• Clearly define what constitutes an open position in your organization before configuring this step. Statuses such as New, Open, or Active are typically classified as open.
• This setting affects both dashboards and downstream data in Data Hub. Ensure the selected statuses are accurate before saving.

FAQs

How do I determine which statuses should be classified as open?

Identify which stages in your hiring process represent positions that are actively being recruited for. Statuses like New, Open, or Active typically represent open positions.

Does this apply to custom dashboards as well?

Yes. This setting defines the value of the is_open flag against a position, which can be used for custom dashboards by default.

Can these settings be migrated to upper environments?

No. These settings cannot be migrated to upper environments and need to be re-configured in each instance, including production.

What dashboards use the is_open flag?

Most TA dashboards use this flag, including:

• Recruitment Effectiveness (2.0)
• TA Feature Usage and Outcomes (2.0)

Apart from dashboards, this setting also defines the closed timestamp of a position in Data Hub.