Eightfold AI uses the data on your profile to match your profile with jobs, courses, and projects. It’s important to keep profiles updated. Your profile completeness is mainly measured by what you enter in the work experience, education, and skills sections.

Some information on your profile gets imported from the resume you upload. Please see Uploading your resume for more details.

Here is what your profile contains:

Your identity details and summary

Introduce yourself to your colleagues by providing your name and a profile picture. It is best to use a professional headshot.

The header of your profile displays your role and location under your profile picture. Keeping your role and location up-to-date will help you form more productive relationships with your colleagues.

Just below the header are your HR details. This section contains your employee ID, business unit, and hire date, as well as job title and location.

Just below that is a self-identification section. If you want to self-identify, you can state your gender, ethnicity, and personal pronouns. All of this information is optional.

You can also let your colleagues know if you are open to mentorship. This is set to 'No' by default. You can mark yourself open to mentoring someone in the organization and if you are marked as such, managers can assign you as mentors for their direct reports.

Give a personalized description of yourself as a professional in the About section.

Organization

This section shows your manager, direct reports, and peers to illustrate how you fit into the bigger picture.

You cannot edit this section.

Skills & Endorsements

Career Hub imports skills from your resume or other data sources, and adds them to this section of your profile.

To ensure profile accuracy, go to the skills section and edit your skills.

To add skills to your profile, in the Profile Edit mode, click in the upper-right of the Skills & Endorsements section. This opens the Edit Skills & Endorsements dialog box.

1. To remove undesired skills, click .
2. To add skills, click at the end of your current skill list. This opens a search box.
3. Start typing the name of a skill in the search box.
4. Select skills from the drop-down search results.
5. Click Save when you finish editing your skill list.

After skills have been added to your profile, your manager will be able to assess and assign your proficiency level for each skill.

To endorse another employee's skills:

1. Open the employee's profile.
2. Scroll down to the Skills & Endorsements section.
3. Click the thumbs-up button for the skill.
4. Select a proficiency level.

The following confirmation message is displayed:

Skills self-assessment

If your organization has skill assessment enabled, you can assign proficiency levels to your skills.

Select the Skills and Performance tab on your profile page to open the skills self-assessment.

1. In the Skills and Performance tab, you can set your proficiency levels by hovering over the scale of any skill and selecting Edit. This opens the Assess skills dialog.
2. In the Assess skills dialog, slide the scale from Learner to Worldclass.
3. Select Save to save your entries.

Figure: Skills and Performance section of the profile page

You can delete your Other skills in the Assess skills dialog by selecting the three dots next to the skill and then Delete. To add new skills, select the icon at the bottom of the skill list.

You can also highlight a few of your chosen skills by clicking the edit button available under Experience > Skills in your Career Hub profile, and then clicking Highlight skill.

Projects and Courses

These sections display information about the projects you have been a part of and courses you are taking or have taken in the past.

You can add an existing project to your profile or create a new one.

To add projects to your profile:

1. Click + at the top-right of the Projects section.
2. Fill out the Add Projects form.
3. Click Save.

You cannot edit the Courses section.

For more information about projects and courses, see Project marketplace and Course marketplace.

Work Experience and Education

The work experience and education on the resume that you upload to Career Hub are imported into these sections of your profile.

You can also manually edit information in this section.

To add a new experience entry, click + at the top of the list.

To edit or delete an entry, click or next to the entry.

Awards, Patents, and Publications

To edit these sections, click + at the top-right of each section.

Note: If you are unable to edit these sections, it may be because editing has been disabled. For further assistance, reach out to your HR admin.

Additional workflows on My Profile

Add my LinkedIn profile to Career Hub

To add your LinkedIn profile to Career Hub:

1. Log into Career Hub.
2. Double click on your profile photo or select your name from the account drop-down menu and then select My Profle.
3. Select the edit icon on the Contacts & Links panel.
4. Select Add from Additional Links.
5. Provide your LinkedIn URL in the text box. Press or select enter to add the URL to your profile.
6. Select Save.

Figure 1: Navigating to My Profile in Career Hub

Figure 2: Editing the Contacts & Links panel

Add resume to my Career Hub profile when LinkedIn URL exists

You're encouraged to add your resume and your LinkedIn URL to build a solid Career Hub profile.

You may be offered both options (i.e., add resume, add LinkedIn URL) during profile onboarding and within the Profile Completeness Widget.

Change the name, location, or company name in My Account

Only Eightfold Admins have the permission to change the name/ location, or company name. You can work with your admin to change.

Troubleshooting My Profile

Recent changes to position and manager not updating on my profile

The data that Eightfold receives from the ATS might not have updated, which means that the old data is displayed on your profile. Reach out to your Admins and update your information in the ATS. Once you update the correct position and manager, this data syncs back to Eightfold and appear properly on your profile.

The talent card is showing outdated information despite the data being accurate in SuccessFactors

This occurs when employee profile is not synced with SuccessFactors due to which it was still showing the old information. To sync the employee profile from SuccessFactors follow below steps:

• Go to Admin Console > Manage Users and search for employee.
• Select on their 'View Profile' and go to their employee profile page.
• From the three dots, select Sync from ATS and wait for some time to get the profile updated.