Purpose

This article explains the different type of skills in Career Hub.

Audience

This article is directed towards recruiters, sourcers, and administrators (admins), as well as Eightfold employees.

Skills associated to an employee on their profile

There are three primary categories, with possible overlap of skills across them:

Profile Skills

These are skills claimed by an employee. They are updated based on multiple user inputs:

• During onboarding
• Manually adding skills by editing own page
• Using profile assistant (skills in profile assistant can be populated from HRIS (Human Resources Information System), public data, course completion and resume upload)
• Using skill assessment

Skill Goals

Employee wants to learn or become more proficient in these skills. They are updated based on either user input during onboarding or from the Career Interest page.

Role Skills

They are identified by the organization as core skills tied to the employee's current role in the company.

Employee cannot update these, but they can tag skills that they believe are applicable to them even if they are listed on their JIE Role (this feature is not GA yet)

Skills associated with other entities linked to other profile sections

Experience

Employee can indicate skills associated with their past work experiences on their profile.

Education

Employee can indicate the skills learned as part of a educational degree program on their profile.

Projects

The project manager lists skills needed for a project and builds a team to work on the project. Each team member can add skills that they used or learned in the project.

Courses and Certificates

Courses have skills tied to them (either explicitly declared by customer within LMS or inferred by Eightfold). Through course attendance, skills can be associated with employees by course completion.

Upskilling plan

The plan owner can list skills tied to an upskilling plan. Employees who complete a plan can claim to have learned those skills.

Reports

What is currently reportable through Data Hub?

• For each employee, we can report:
  • Profile skills
  • Skills required by their current role
  • Skill interest
  • Most recent self or manager ratings
  • Number of endorsements
  • Highlighted skills on the profile skills
  • Skills required by role

• For all projects, courses, roles and upskilling plans, we can generate a report of skills associated with each of them.
• We can also report on skills gained from education, experience, project and courses.
• Historical data on profile skills along with assessments, endorsements, highlights will be stored at monthly granularity starting April 2024

What is available in Dashboards?

• New skills dashboard is coming out soon. It includes metrics covering top skills, skill trends (based on employee hiring dates), upskilling activities, assessments and skill gaps.
• This dashboard will be enhanced for providing more skills based data tied to upskilling, historical skills to time based changes and more.

Limitations in product workflows and reporting

• Skills from projects, experience and education can be missing from the profile skills. We may not even be recommending some of these in the profile assistant.
• We do not have a granular audit trail for each skill linked to the profile such as when it was added or updated and why.
• Explicit attribution of where each skill was practiced or improved (experience, course, project).
• At the end of a project, we lack attributing specific skills to specific team members involved.